Service Issues
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes and receiving incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about portion sizes, incorrect orders, and declining quality of certain menu items.
Staff Attitude
Feedback varied on staff friendliness; some praised individual employees for their helpfulness, while others reported rude or inattentive service.
Cleanliness Concerns
Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unkempt dining areas.
Management Feedback
There were mixed reviews regarding management, with some customers noting improvements under new management, while others criticized management for poor staff training and customer service.