Panera Bread

4.0
1046 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indian Trail is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13880 East Independence Boulevard, Indian Trail, NC
28079, United States

Hours

Reviews

4.0
1,046 reviews
5 stars
592
4 stars
185
3 stars
92
2 stars
57
1 star
120

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

While some customers praised the food, others expressed disappointment with the quality, including cold or poorly prepared items.

Cleanliness

Mixed reviews on cleanliness; some found the restaurant clean and organized, while others reported unsanitary conditions.

Atmosphere

Customers noted a lack of ambiance and comfort, with some describing the location as feeling more like a fast-food restaurant.
  • LR
    Leroy Reid
    2 days ago
    1.0
    I absolutely thought that my experience would be better than this. Especially for a $13 sandwich. I would never shop there again. They were even selfish with the vegetables. Not worth it at all! Heck I’m still hungry!
  • DH
    Dolly Hafner
    3 days ago
    1.0
    Ordered a dozen bagels,asiago,no taste at all and doughy texture.Very disappointed!
  • LR
    Lucy Rusin
    Oct 28, 2025
    1.0
    Miserable employees working here. Four employees and they literally ignore you.
  • CW
    Chloe Whalen
    Oct 23, 2025
    5.0
    We came in with a large group and the young man at the counter was very patient and competent at taking our order (as someone who also works in the service industry, it's always a sign of a great employee)! Food came out correct and in a timely manner, even on a busy weekend.
  • JM
    Joe Matthesius
    Oct 18, 2025
    2.0
    I have nothing bad to say about this location, just their corporate decision to destroy Panera Bread. I used to love the Frontega chicken, bread, and bakery products; but they replaced their ovens with microwaves (according to my niece, who works at another location) and stopped making fresh bread. I am sadly no longer interested in visiting this store or any other panera bread location. I hope their corporate headquarters reverses this decision.