EM
Enrique Martinez
3 days ago
everything was ok except i got the wrong order nd i asked why hasn’t the sandwich hot because it says grilled chicken sandwich hot.
CF
Chris Farmer
Oct 15, 2025
The service was fast and friendly on this visit. Quite a nice departure from other locations forcing the iPad ordering. I was greeted promptly, my order taken quickly and accurately, and I even allowed an upsell. It was quite quiet even with a steady stream of customers flowing through because they were efficient.
RS
Renelle S.M.
Oct 9, 2025
WORST experience, ever!!!! Literally out of all breads except bagels! What the heck are you supposed to put your sandwich toppings on!? And you'd have to pay extra for them!! I pulled up to pick up my very altered and minimal Choice food, only to be told no chips and they can't substitute to give me a free freaking drink! The Young manager stands behind her and says all he can do is offer me apples. Really!? The thing I can go in my fridge and grab right now. And you wonder why Panera is doing bad. $23 for an altered sandwich and apples! #dobetter #neveragain
I had a terrible experience at this Panera Bread. The staff were extremely rude and disrespectful, especially the guy handing out the food. He talked to customers with no manners at all and made me feel completely unwelcome. It’s shocking how little respect they show to people. I’ve always liked Panera, but after this visit, I’m honestly disappointed…
If I could leave a zero-star review I would. The last 3 times I have visited, I've noticed the utter lack of anything resembling basic interaction skills or common courtesy, but my visit today takes the cake. Upon ordering my simple "pick 2" in the drive through, I heard a very audible sigh through the speaker, and a request to repeat part of the order. So I did and got "Okay. Pull up." At the window, one employee gave me an amount and took my card, and after a couple of minutes, another employee came to the window, thrust the bag at me with no comment whatsoever, then walked away.
Look, I get it. Some jobs just aren't fun. I'm sure those working in the food industry face their share of jerks in the public space. But if you are going to work with customers, shouldn't you have some sort of basic skills? I've continued to come back thinking perhaps someone was having a particularly bad day, and I've even gone out of my way to be friendly. But I refuse to go back. I'm not going to spend my money to be treated like an inconvenience.