CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.
Peyton, who checked me out, was incredibly kind and patient. She was knowledgeable of the menu, professional, and friendly. Absolutely amazing customer service.
KC
Kristie Colbert
4 days ago
4.0
Food was ok, service could be more friendly.
TA
Tom Anderson
Oct 14, 2025
1.0
Love the sip club but the service at this location is awful. Managers are miserable and never a smile. Also, order is NEVER ready and I only order a coffee cup. Something is off here and it could be more profitable if changes were made.
AM
Alex Mawson
Sep 26, 2025
2.0
Paid a visit on 9/20/2025 around dinnertime, I ordered 2 bowls of chicken noodle soup for myself and the wife. Waiting over 25 minutes for the soup to be ready, crew was clearly frazzled over the immense amount of drive-through orders. After waiting, manager looks confused and tells me they have no chicken noodle left. Claimed they only had broccoli cheddar. Left the store disappointed with 2 bowls of broccoli cheddar, didn't want to waste another half hour waiting for a refund. Team didn't even offer a free baguette or anything as compensation. Would advise caution trying this location on a Sunday evening. Store was decently clean though, some dirty booths but thats to be expected with so much seating.
JH
Jo Harper
Sep 19, 2025
1.0
Ordered a tuna sandwich and got a turkey instead. Thankfully, it was something I could still eat but definitely not what I wanted. I also wish all of the locations, not just this one, would ask what you want for the side. I never want the bread and would have preferred an apple but because I don’t get Panera that often, I never remember to switch it out. The price for this place is ridiculous but I just need to stay away from it. However, posting the review because of the disappointment in not getting the sandwich I wanted. Feel bad for whoever got my tuna because everyone isn’t a fan of tuna.