Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shakopee is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
762 reviews
5 stars
391
4 stars
194
3 stars
82
2 stars
42
1 star
53
What are people saying?
AI-generated from customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and modifications not being followed.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members, others noted a lack of attentiveness and rudeness from employees.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed concerns about rising prices and perceived reductions in portion sizes.
- SES EriseaNov 5, 20255.0Visited for dinner and didn't want anything "too heavy." Got the You Pick 2 option of the Chicken Bacon Rancher and Harvest Medley Chicken sandwich. Both plate and bowl are clean...no food being taken home for leftovers. The young lady at the register was professional, greeted me with a smile and helped me navigate the menu since it's been a while since I've visited Panera Bread. Background music not too loud. They had an active fireplace going which was nice. Evening was slow but not vacant. Easily composing this review with little distractions. Would come here again with friends and family.
- ACAbby CherneyNov 2, 20252.0Did not receive the $20 worth of food that I paid for. $20 for a half sandwich, half salad, and a fruit cup. The Philly cheesesteak ciabatta sandwich was all bread, and hardly any meat and fixings. The fruit cup was only half filled and it was not fresh (you’ll only get pineapple and melons). Panera is no longer worth what they charge. 🥴
- ABAlexi BryantOct 6, 20252.0I used to like getting Panera but they've really gone down hill recently. Whoever is working night shift clearly doesn't care. Two orders in a row now with sandwiches thrown together, and missing added ingredients. Don't bother customizing because they probably just won't do it. The mac n cheese is still good and the soups probably are too but the sandwiches are a mess.
- MBMary BixlerOct 1, 20253.0The sandwich was thrown together, the broccoli soup looked separated, and the baguette was hard, cold and probably stale. You get no service in this establishment, self serve order at the kiosk. Customer service is truly dying. No person to person interaction at all. Sad.
- BMB MonahanSep 15, 20255.0This Panera had the best lunch I've had in a long time! We each had the chicken bacon ranch on foccacia bread (out of this world!), a chicken strawberry poppy seed salad and broccoli cheddar soup-- EXCELLENT! It was an online pickup order and they got everything in our order right! The Panera in Hudson near where I live does not compare. Everything was hot and freshly prepared plus we took home 2 fresh loaves of French bread too...yummy! Shakopee Panera-- you did not disappoint!!!