Panera Bread

Reviews

• KM

  Karen Williams McCollum

  3 days ago
  3.0
  Papaya green tea was not good. Food was fine.
• EB

  Elle Brucks

  Oct 7, 2025
  1.0
  The last 6 orders have been wrong- missing ingredients. Corporate has reimbursed over $200 in orders this year- from this location alone. This last order had bugs in it. Cannot seem to find a Panera worth going to in Cincinnati.
• JB

  Joy Brown

  Sep 18, 2025
  1.0
  At this point just close down Panera Bread Finnytown. This is a Cobb salad that supposed to have real Avocado not this artifical lab created hard mess that has the nerve to have went bad. Real eggs or at least fresh artifical boiled eggs. The eggs are very , very mushy. Bacon as you can see that there isn't a piece of bacon anywhere in sight. Grilled chicken again, no chicken in sight or physical. The romaine is partially wilted. In addition I havent eaten in 3 weeks I've been very ill. I figured after awhile I need to eat something. Had to stop at Walgreens for my meds. Went across the street first to #Wingsandrings to order a cobb salad. Again they had to take it back because it had apples, nutts and Again artificial hard crunchy green fake avocado. The proper thing to do Wings and rings is let your customers know that some ingredients has changed. Plus I waited forever at the bar to be served. DO NOT HAVE YOU CUSTOMERS SURPRISED FROM GREED. I now know not to get the cobb anymore, Simple. PANERA BREAD FINNYTOWN Manager.. you dropped the ball. This salad is unacceptable. NO wonder I've stopped supporting THIS actual locatin first then later the entire business over tens ago. My daughter is the one who said that she would treat me thank God she got a refund. Almost forgot to mention on the bright side of a micromilimeter that is. The broth, the fresh tomatoes and the fresh red onions no complaints. I actually pitched everything else to place on the top lid only the red onions to disinfect my room. $21.00 total what a shame FYI no on-line order p/u in drive through button to select down below to select. Shameful for Finnytown Residents Have to select 1 star to be able to post. I give 0 stars
• LT

  Lawrence & Charlette Thaniel

  Sep 1, 2025
  5.0
  Mikayla is the reason I have not given up on this Panera. I’ve had some rocky experiences here in the past — drive-thru delays, confusion with orders, and moments that made me want to give up on this location. But even during one of those stressful visits, Mikayla stood out. She came to me with a smile and said, “I can try to help you.” That small gesture completely shifted the experience and reminded me that kindness matters. Since then, the last two times I’ve gone through the drive-thru, Mikayla has been there — and it’s been night and day. She greets me with a genuine smile, speaks politely and warmly, and always wishes me a good day. It’s not just customer service; it’s people skills, empathy, and professionalism all rolled into one. Today I picked up my Garden Avocado & Egg White Sandwich with coffee, and once again, she made the experience smooth and uplifting. In a world where good service is rare, Mikayla is exceptional. She deserves recognition for consistently going above and beyond — Panera is fortunate to have her.
• RG

  Royal Grubbs

  Aug 21, 2025
  4.0
  Love going to Panera bread, especially to study. The food is too expensive for me to go just to eat, but it is very healthy feeling food, and I enjoy the atmosphere.