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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Panama City is here with warmth and welcome. Panera Bread. Food as it should be.
My sandwich today was almost inedible. The bread was so hard I could not bite through it...seriously whoever made this sandwich is done with working there bc there is no way they missed how hard/old something that bread was. Then I open to scrape off the filling to salvage my money and have something for lunch at work... when I open my sandwich I'm like does one of my ex's work here and this is a joke...on a WHOLE sandwich about 8 pieces of steak on a Ciabatta cheesesteak. No none of my ex's work there but yall treated my sandwich like it was personal. Yall got my money, my time I waited on that. Yall did me wrong!
RC
Rebecca Corley
Oct 3, 2025
1.0
Don't use their app's delivery option. Order was late, soup was cold and drink was watered down with the ice melted. the app does not offer a reasonable means of correcting this issue and even though they actually use Door Dash, there's no way to submit feedback on the drivers or the orders. Submitted my issue on the app and they offered AN $11 CREDIT TOWARDS MY NEXT ORDER. How does that solve today's ruined meal that I paid extra to have delivered so that I could work from my office during lunch? There will not be a next order because every experience I've had with this restaurant this year has been a painful waste of my time and money. There's always either an issue with item quality, or missing ingredients, or ingredients left on that should have been removed, the list goes on. Seems like they have a goal of making at least one mistake on every order. The customer service is lacking as much as the food preparation and the delivery. If I ever want Panera again, I guess I will drive myself to a more reliable location than this one. Unbelievable.
Edit to add: it would be nice to include a spoon in the bag for an order that contains soup. I was going to at least try to eat my cold chicken noodle.
NM
Niya Mitchell
Sep 28, 2025
2.0
The food was messily put together, I paid for delivery as well and ordered the bacon Mac n cheese and paid extra for the bacon, but received it normal without any bacon. If I put my money into an establishment, I expect the order to be read correctly, you’re paid to work not throw food together in a sloppy way until you shift is up. I expected better from a Panera and service workers. I’ve worked in the food industry, seeing how it was put together made me feel like a wasted my money.
JK
Joint jutsu Konan
Sep 20, 2025
1.0
Havent been in years and saw some new breakfast items. 4/4 items were all gross or inedible. The expresso tastes like dirt and old rural gas station coffee combined. The free choclate crossiant was like a brick, i had to use max strength to even pull it apart. Even the crossiant bread for 2 of the sammys was mush.