Panera Bread

Reviews

• SS

  Slimeball

  Oct 16, 2025
  1.0
  I have ordered here a lot recently since my girlfriend does her homework in the dining area, & my order is wrong every single time. One time my pastry wasn’t with my order, my sandwich didn’t have double chicken like I ordered, didn’t have the sauce I requested, & my latte was hot & not cold. Next time I ordered bacon Mac & cheese & got regular Mac & cheese & the portion was small. Another time I got an entirely wrong sandwich. Most recent time they made my bagel wrong & again did not add the sauce onto the sandwich I added to the order. I hate having to go up every time & ask for things to be fixed or the sauce on the side, ect. I can’t believe how often at least one thing with my order is wrong. Why do I spend my money here it’s so frustrating.
• JD

  Joe DiBenedetto

  Oct 13, 2025
  1.0
  Dull
• JS

  Jerica Smith

  Sep 7, 2025
  1.0
  Panera Bread in Webster is the worst. Every time I come here, there is an issue with my order, their systems are behind and it takes 20 minutes at least to get my order. Then I ask to speak to a manager and they say “it will be a few minutes, my manager is really busy.” What kind of customer service is this? I would give 0 stars if I could, all around.
• PR

  Patti R

  Aug 21, 2025
  1.0
  What has happened to Panera in Webster?? It has gone downhill. The place is dirty, the tables are filthy and nobody seems to care. I don’t understand what happens to these businesses. Management needs to step up and take responsibility!!! My God The prices are ridiculous and you get smaller portions. Hard to go out anywhere, especially when you’re faced with things like this! Clean that place up! Vacuum the floors!
• KM

  Kris Mockevicius

  Jun 28, 2025
  5.0
  Easy lunch, love that green tea!