Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Highlands Ranch is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
465 reviews
5 stars
184
4 stars
95
3 stars
65
2 stars
33
1 star
88
What are people saying?
AI-generated from customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty, with issues such as sticky surfaces, unclean tables, and trash overflowing.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers feeling ignored or dismissed.
Food Quality
Feedback indicated a decline in food quality, with several customers expressing disappointment in portion sizes, taste, and freshness.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Pricing Concerns
Customers frequently mentioned that prices were too high for the portion sizes and quality of food received.
- IMIyar Mamis2 days ago5.0Thank you Derek!!! 10out10
- BSBrandi ShigleyNov 6, 20251.0The sign said cash only, but the kiosk was working, so I placed my order there. Not a single employee greeted or acknowledged me the entire time. My lunch sat on the counter for quite a while before I finally went up to ask if it was mine—only to be met with an annoyed look. As I walked away, I overheard the same employee complaining that she needed a day off. Panera used to feel so warm and welcoming, but this visit felt the opposite—almost like stepping into the twilight zone.
- RBRhonda BNov 3, 20251.0My husband ordered soup and sandwiches for me to pick up. I asked who I assumed was the manager if she had an order for me and she looked at the screen and said no. I called my husband to make sure of the location and he said he received an email saying it was ready. I then told the same lady what my husband said and she then told me to see the cashier. I was there longer than I needed to be. His sandwich and soup was fine but I had ordered tomato basil bread and soup but received more like Italian bread. I’ve had their tomato basil bread and it definitely wasn’t that. Also I received more like 1/4 of a sandwich instead of 1/2. I felt like the employees were not happy. Seemed disorganized and no one ever smiled. Not sure if I’ll be going back there again.
- CGCathy GOct 4, 20251.0I can't eat here anymore. The restaurant is so dirty. It also smelled like they had a sewage backup. Crumbs all over the floor, benches and seats. The handle of the creamer was sticky. Maybe they are understaffed from corporate change but they lost this customer.
- AWAmy WeiskeSep 25, 20252.0The food was decent but the restaurant was incredibly dirty! Plates and bowls stacked high; trash full to the top. I’m not sure we will come back to the location as we have seen a steady decline here with workers not happy at all. I blame management for this one!