Food Quality
Customers reported inconsistent food quality, with some items being undercooked or poorly prepared, leading to disappointment.
Customer Service
While many reviews praised friendly staff, there were significant complaints about management and service efficiency, including order inaccuracies and long wait times.
Inventory Issues
Frequent reports of being out of menu items, especially during peak hours, causing frustration among customers.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived portion sizes, feeling that the value did not match the cost.
Cleanliness
Multiple reviews noted cleanliness issues in the dining area and concerns about food handling practices.