Panera Bread

Reviews

• MA

  Marquetta Allen

  Oct 8, 2025
  1.0
  Whoever the girl is working the register tonight gave me the nastiest look after I asked for my doordash in order that had been sitting up there for no reason ! I'm not sure if she's racist or she just nasty and mean for no reason but I wanted to try the food myself and changed my mind and I will never accept another dash other from that place
• RM

  Ryan Mclain

  Oct 1, 2025
  1.0
  I’ve probably had about 10 of these Italian sandwiches and from multiple locations across the United States while traveling for work and I have never had one that was so messy with all the sauce falling out! It was the absolute worst. What a mess so hard to eat please be more consistent with brand standards. Also the soup was less than warm
• MW

  Megan White

  Sep 14, 2025
  1.0
  I sat in the drive-through for 10 minutes. The line did not move. I go inside and I waited for my order for another 10 minutes and nobody asked me what I was waiting for no hospitality skills whatsoever terrible service really bad my food’s cold now because they didn’t ask what I was waiting for even though I told them I was waiting on my order. I let them know and no one came to ask me what it was or what I was sitting there for for 10 minutes straight.
• LL

  Larry

  Aug 28, 2025
  1.0
  I've been to Panera many times in many different states and never had a bad experience until today. The Panera in Florence Alabama was bad. I have had Panera French Onion soup many times and always enjoyed it until today. The other times it had the cheese melted covering the top. Today just had some cheese shredded in it. The soup was lukewarm warm (at best) and the taste bad. I tried to eat it, but no way. It was that bad. When I ordered I was give the option of an apple or chips. I told them I always was given an option of bread. She said they didn't have bread. Panera Bread with NO bread...interesting. I was not offered a receipt. The tables and floors were dirty. The person calling the orders was shouting the names loudly even though they hand you that vibrating coaster that alerts you that your order is ready. Also they only have a few spots to park by the restaurant so you park in the shopping center lot and walk over. I won't be coming back there.
• JP

  Joey “Joejoe” Patrick

  Jul 31, 2025
  2.0
  It's kinda went downhill a little. The food is still decent but the staff could be a little better.