Panera Bread

4.0
720 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Harrisonburg is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
295 Burgess Road, Harrisonburg, VA
22801, United States

Hours

Reviews

4.0
720 reviews
5 stars
356
4 stars
170
3 stars
77
2 stars
42
1 star
75

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported rude and condescending behavior from staff, particularly management, leading to negative experiences.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, poor quality, and high prices for the value received.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and bathrooms, which detracted from the dining experience.

Inventory Issues

Customers frequently noted that the restaurant was out of key items, such as bread and soups, which caused frustration.

Atmosphere

The atmosphere received mixed reviews, with some praising the ambiance while others described it as dull or dirty.
  • AY
    Ahadu Yifru
    Oct 15, 2025
    1.0
    Rude customer service, bad mouthing me & family. Not cool!!
  • AR
    alexander rodriguez
    Oct 12, 2025
    5.0
    Free wifi 🛜
  • NM
    Nathan DeWitt Music
    Sep 30, 2025
    3.0
    I had brown pieces of lettuce in my salad, place is overrated and expensive.
  • KA
    kirra alexis
    Sep 7, 2025
    1.0
    The store unfortunately was out of soup, was not a problem at all. I placed a doordash order and was charged a bunch of fees, but doordash would not let me cancel with a refund. I got a refund for my two soups from the store, but was wondering if they could cancel the order on their end because they marked the order as ready and THEN let a driver drive to get it when they did not have my order - she (manager) said there was nothing she could do and that was okay. However she had the most HEINOUS attitude, extremely condescending, and a raised voice. girl. when i brought up said attitude. she then HUNG UP instead of apologizing. WORST experience ever. Whoever is the manager should be fireddddd.
  • GP
    Gabe Poirot
    Sep 5, 2025
    3.0
    this resturant has ok quality food priced as if it it's luxury, when it is really not. I don't understand why they are so high-priced, when they don't even give a good quantity size. The one nice thing is the free wifi and clean atmosphere, but again I would rate it a 5/10 of a restaurant value wise.