Panera Bread

4.1
1059 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
795 Jefferson Road, Rochester, NY
14623, United States

Hours

Reviews

4.1
1,059 reviews
5 stars
558
4 stars
258
3 stars
105
2 stars
53
1 star
85
  • AF
    Amy Forrester
    Oct 16, 2025
    1.0
    Ordered at drive thru. Gave us wrong sandwich. The other sandwich had very chewy and fatty chicken. Was discusting. The wrong sandwich they gave us was old and soggy. So discusting. Quality at this location is horrible now.
  • AA
    Amanee Albaram
    Sep 24, 2025
    1.0
    I’ve always trusted Panera and appreciated their food for being fresh, healthy, and clean. Today, however, was different as I unfortunately found a bug in my meal. Very disappointed ☹️
  • TY
    Tony Yeng
    Aug 23, 2025
    1.0
    I get lunch rushes are tough but I ordered my food at 120 for a 215 pickup through the website. Food wasn't even being prepared till 215 and didn't get food till 245p. What was even the point of ordering ahead?
  • LB
    Linda Bowes
    Aug 23, 2025
    3.0
    Went with a friend who liked it. Me, not so much. Noisy, music too loud. Not like Panera used to be. I'm a chicken salad afficionado and theirs was tasteless. Cookie was good. Staff was efficient and the clean up crew was very friendly.
  • JM
    jo marie
    Aug 20, 2025
    1.0
    i've ordered from here on multiple occasions and i've never had the horrible experience i see many others on here having, but it also hasn't made me eager to go back. however, as a doordash driver, picking up from this panera is uniquely terrible. while this new store was built with rapid pick-up shelves, the staff no longer place them there, probably due to theft, which makes sense but they keep them at the counter where people are supposed to pick up their in-store dining. the problem is that everyone working back there is there to do another job, namely preparing food, and there isn't anyone to ask whether one of the many orders there piling up on the counter is the one you're waiting for unless you're prepared to be rude and interrupt someone doing their job. but no one will ever acknowledge you, a person, an actual human being, standing there for a reason and not just because they had a spare 15 minutes to kill and felt like staring down some panera workers in the middle of the day on a wednesday. and to add insult to injury, panera's policy for preparing their orders is to mark them as 'ready' before they're actually ready to 'clear their stream' (to quote a panera worker) but the thing about doordash drivers is we aren't paid by the hour, we're paid by the order and we can turn down as many offers up to 100% of offers, so we have calculations to do when we decide to accept. doordash will tell us if an order is ready which makes us more likely to accept an offer knowing we won't have to wait an additional 5 or 10 minutes or more so panera's policy is essentially lying to doordash drivers and almost literally stealing money from their pockets by deceiving them into making them their the order they've been offered is ready when it actually isn't. i encourage you not to order from panera if you are someone who does actually care about doordash drivers and to pick up your food yourself if you do feel the need for some truly mid food.