CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Johnson City is here with warmth and welcome. Panera Bread. Food as it should be.
Panera makes good food. Coffee is not good and was cold.
AB
Andrew Belt
Sep 30, 2025
2.0
Almost no tables were clean. Bathroom smelled horrible.
All staff was unenthusiastic.
Food didn't fill me up for $17.
Music choice is abrasive and loud for a coffee/diner, should be quieter and a more comfy genre.
DN
Dick Nelson
Sep 22, 2025
2.0
I came into this Panera store and ordered a French Dipper for my sick gf. When I got home 15 minutes later we found no sandwich in the bag. I called the store and was told my sandwich was still there and did I want to come get it. I said no and was assured that I would be refunded. I called back 4 hours later when no refund had been issued. I was told by the manager that I would have to return to the store to be either refunded or given the sandwich. I said that wasn’t acceptable but they said that was the only thing they could do. For a big company there should be a more customer friendly resolution. I guess they have my money til I can make a return trip to this store across town for a refund. Lost my business.
JD
Joseph Dominguez
Sep 19, 2025
3.0
Service is a hit or miss. Mostly miss because you get ignored sometimes since there isn't someone designated to stay at the register and they just look at you and you wait for them and no communication in front.
The espresso machine has been down too and running out of product like strawberries and basil and syrup on a few occasions one thing or another not available. I definitely recommend management to talk to cashiers and front of house and supply management.
I've been here a few times but only once or twice did I get great service and they had what I wanted available.
Just wanted to post they need help if consistency is a problem at this location.
PC
P Collins
Sep 12, 2025
3.0
Have not been to Panera Bread for a couple of years. Honestly the variety of bagels and breakfast pastries has declined drastically.....a bit disappointing. The staff was friendly and helpful. My croissant breakfast sandwich was so so.... dissatisfied with the average quality of the croissant. There is definitely room for improvement.