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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Little Rock is here with warmth and welcome. Panera Bread. Food as it should be.
The food is the typical tasty, Panera Bread, but the problem is the customer service. I’ve been in this restaurant four times and in three of those four times it has taken more than five minutes of standing up front before somebody finally came to take my order. My most recent visit I just walked out because I didn’t even have time to wait to order the bagels. I wanted. And to be specific, we aren’t talking about standing in line for five minutes during peak, busy times, all four of these times I have come in either the middle of the morning or the middle of the afternoon and had either one person or nobody in front of me.
IW
Isiah Woods
Sep 18, 2025
2.0
Food is usually good and correct. Went there about 40 mins ago. Got home and didn’t get my bread for my soup and got the wrong soup. It was supposed to be a bowl and got a cup. Ordered broccoli cheddar soup and got wild rice. Called the store many of times and no answer. Only great thing about was the cashier lady up front.
AR
Alyece Rodgers
Sep 5, 2025
3.0
I have very mixed reviews about this location. When they are good, they’re great but when they’re bad, they are horrible today. I had to walk there for lunch because my car is out of service. I ordered online. I got a half salad and sandwich. I ordered the same thing all the time so I didn’t think to check my food before I left. I walked back to work only to sit down to eat and my. Fiesta chicken sandwich had no chicken. It was just bread cheese, a bunch of red peppers and a few pieces of corn. I called for two hours trying to let someone know. Finally I had to call another location and ask them to call the manager which you did, I then went after work to get my meal replaced and the manager didn’t even come out and speak to me. He just told the young lady to take my order when their food is properly made it’s delicious but the customer service at this location is horrible. The last time they gave me a cup of soup, which was maybe a spoon of leftover cheese and water like I could literally see through it. I don’t know if they run out of ingredients because they don’t order properly or if it’s a budget thing, but it’s not a good experience.
MC
Marcus Contreras
Sep 4, 2025
5.0
The atmosphere is lively yet still comfortable for conversations.
DD
Danielle
Aug 15, 2025
3.0
I thought I would try the new Italian salad. It was such a a disappointment. Next time I will need to do better at looking at what is all on it. But I salad is more than just 3 ingredients considering the the price! And an Italian is more than just salami. The salad itself was just the agula mix that was awful.