CA
Cierra Azraelle
Sep 4, 2025
I apologize for my wordy analysis I am a business student but I will sum it up with: I would not recommend nor return to this panera. I’m disheartened as someone who could use a nice eatery near my home for a quick breakfast/lunch and study spot. As someone who wasted money at this establishment I’m sick that businesses like these are still standing. It’s a money pit to the community. The cinnamon bagel smelled like vomit, so I’m guessing it was expired, not handled with gloves, not stored properly, or all three. The store itself was filthy and there were flies buzzing around the kitchen as the food was being prepared. The lady at the counter was nice, but everyone else seemed overworked and kept making mistakes with orders in the 15 minutes I was there. My order was completely inedible, and yet I waited behind 7 other people (who ordered after me) to receive one sandwich. My sandwich only had bread, egg whites, avocado, and tomato. It was also disgusting. The avocado had a strong unripe flavor with the texture of mold and the bread was stale and then burnt on top of that. The drive thru set up is also unnecessarily taxing, so don’t waste your time. I have been there twice. Today, which is what drove me to write this review, and three years ago when I vowed never to come back for all the same things I listed here. Except, I couldn’t remember why I disliked this panera and decided to challenge that in hopes that change had occurred. This time I will remember all the reasons I have avoided this place, and hopefully I’ve helped someone else avoid wasting their money, too. Mainly, I wrote this in such detail for the business itself with still lingering hope that some improvements can come from my feedback and save future unwitting customers.