Panera Bread

Reviews

• SS

  Sherri Smith

  today
  2.0
  online preorder for pickup. Green Smoothie was very good. Bagels cold, not toasted, not fresh and they DO NOT put the cream cheese on the bagel. (There is a deli called Full Moon that has fresh, toasted bagels and they put cream cheese on it for you. Highly recommended). Panera gives their customers a tablespoon of cream cheese to assemble yourself… this is a bad joke for commuters. The bagel flat should be marketed on the kids menu - tiny size. The smoothie was good. CS needs improvement.
• LK

  Leighanna Kissner

  Oct 9, 2025
  2.0
  Food is good every time I get it but the service is awful. I ordered ahead and still waited 45 minutes just for my mac and cheese to be cold. They then wouldn’t take it back and I had to microwave it myself. The prices have also gone up to a ridiculous amount. I love the food but can’t keep waiting 45 minutes for mac and cheese.
• SS

  Summer Sosa

  Sep 30, 2025
  5.0
  The seating layout with the two fireplaces is a great atmosphere, very cozy. Dining areas, drink stations, and restrooms are clean. Sits in a nice centralized location and near the highways. Staff is friendly. Only had drinks but they were as they should be and milks for coffee stayed stocked. It is a nice spacious Panera.
• AA

  Ashley Amos

  Sep 25, 2025
  3.0
  I ordered at the kiosk and still had to wait 20 minutes for my food. The ginger/plum tea is costly and small and definitely not worth it. I ordered the Asian salad, which was good, but the portion was small - not worth $13. Staff was busy and service suffered greatly. I was able to hear staff complaining about the rush, plates were thrown onto the counter and mine had oil/dressing smeared onto it from another order. I used to enjoy Panera very much, but my last several visits have not been as enjoyable.
• BS

  Brent Shorter

  Sep 24, 2025
  5.0
  Excellent, low key relaxed place for breakfast. The sausage, egg, and cheese on a toasted asiago bagel with aoli sauce is great! Their hot coffee is excellent and you can get refills self serve on it. I typically like iced coffee but thst does not have refills, so I get the hot coffee and prefer the dark roast. Had some issues with the use of purchased gift cards loading and being used from the app (and it was not the $5 gift card bonus that has a limited month of use in the future to remember to use), it was on the base $50 gift card use from the app. It took a while for manager to get it to work and there is some improvement that could occur from a customer service standpoint. The gift card purchase was not worth the hassle with not being to use it seamlessly due to IT issues. Not entirely the stores fault but a big chain like they are, they should not have any IT issues on giftcards purchased.