Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chattanooga is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
603 reviews
5 stars
307
4 stars
154
3 stars
57
2 stars
24
1 star
61
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.
Staff Behavior
Feedback highlighted instances of rude or unprofessional behavior from staff, particularly from management, affecting customer experience.
Food Quality
While some customers praised the food, many expressed dissatisfaction with the quality and accuracy of their orders.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
- GUGoogle UserNov 5, 20251.0Some of the people in here are rude and condescending. Northgate location is better
- ABArianna BigwoodSep 26, 20252.0First time coming to Panera and chose this location due to how close to home it was. Not only was my bread bowl and my partner's soup cold but my food was made as dine in despite asking for it to be for to go. Very disappointed that this is how my first ever visit went. Luckily the cashier, Natasha, was super helpful and sweet when helping my partner address our issue.
- TST SSep 26, 20251.0Went there for dinner about 3:30, ordered our meals & went over got our drinks, then to find a table, while looking around i see that more than half of the tables were dirty & there was no one eating at the time, so we found one & got our food, the food was okay, while we were eating a homeless person that we seen up the road earlier going thru a trash can found a drink cup that someone threw away & kept it, came in to the restaurant & went to the beverage station & filled his cup up that he got out of the trash, then went outside, DISGUSTING! Then after that a women with a toddler came in with a sippy cup & filled it up & left. Do not know if they have a manager but they need to be fired. We will not be back.
- LQLaura QuinnSep 23, 20253.0The lady name Alicia what's the smell like that who is at the front taking orders is rude every time I go in so now I will never go back to this location downtown Chattanooga TN
- JPJeff ParkerSep 6, 20252.0Online ordering not available and two employees doing nothing while one other takes care of customers. What should have been a quick in and out to pick up an order turned into 20 minutes and would have been longer if I waited on the coffee pack I needed. I wonder why you’re struggling to stay in business?!