Made the mistake of going here on a whim for lunch. Waited 40 minutes for our food to be ready. It was all made right, and tasted great (not quite worth the price, but where is any more?), but the wait time was unbelievable. If I'd known the delay before ordering I would've gone somewhere else. Staff was apologetic and doing their best to handle the demand.
RF
Rosie Faust
Oct 12, 2025
Panera is not at all what it used to be. They canned the bakers so they could save a few bucks. Everything comes out of a bag reheated or microwaved. Portions are pitiful.
BG
Brian Graper
Oct 4, 2025
The bagels were really good. Asiago bagel had just the right amount of flavor. I got it delivered so I can’t judge atmosphere but it was on time so they had to have it ready for the driver on time. My only complaint is the new cream cheese that Panera is using. I don’t even mind that it’s a smaller amount for more money. The new cream cheese is tasteless. I’m stopping my weekend bagels until the old stuff is back.
CM
Courtney Mattey
Sep 24, 2025
This Panera is situated in a higher population area and has a high demand for orders, but even with that caveat, it is one of the slowest Paneras I’ve visited, even during non-peak hours. I’ve ordered a smoothie on the app during non-peak hours and have waited 20 minutes beyond what the app estimated. The lunch rush is pretty busy (what I waited through today), and while they’re cranking out orders, it seems like a challenge for a small staff to meet such high demand.
Pretty standard Panera food, small portions and pretty expensive but good for a treat or when they send out coupons.
They have a large dining area, and plenty of people are set up with laptops working.
DC
Deborah Carney
Sep 15, 2025
9/15/2015 12:45pm. I should have read the reviews before stopping in. We just came in for Coffee and sweet's. Cost $17.00 + and she asked for a tip??? . If she would have been helpful, made eye contact or smiled, I would have considered it. We got a cinnamon bun and chocolate croissant. Both were not heated , hard and stale. The knife given to us couldn't even cut it. It was so slale that eating it with our hands, it was so dry and hard to bite. I ordered Cappuccino. The front cashier female said to pickup at the next area. My partner ordered plain coffee but failed to tell him where to get the coffee. A random kid with his mother said he saw the coffee bar . He went to pour his coffee but the pot was empty. We choose this place after I had minor surgery and released from the local hospital. The eatery was not even a quarter of the way full so being too busy wasn't an option for a good lie. The service was lousy and it seemed as though we were more than a bother than a customer. We choose this place because of the location and name recognition however if this is the quality of service in this chain, we instantly decided never to go to Panera Bread again. It's highly disappointing and will never patronize them again. This place is a "one and done"! There are so many other establishments to choose from. Save you money and don't waste your time. 👎