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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashville is here with warmth and welcome. Panera Bread. Food as it should be.
This Panera has a he best customer service I have ever had. Every employee take care of each other and that go out of their way for the guests!
AN
Alec N.
6 days ago
1.0
They had a guy cosplaying as Paul Blart barking at people immediately upon leaving their parked cars threatening to call someone on the spot to tow your car if he doesn’t see you walk into Panera. He also had two (his pets, I assume?) dogs tied up to a tree for some strange reason. Mind you this is in the direct sunlight with no water bowl visible. Maybe it’s to add to the “security guard” tough guy aesthetic? Either way, I’m not sure what the intention was - intimidating and harassing people minding their own business seems to be a counterintuitive business practice. Panera’s already not cheap and the food’s mediocre. You aren’t doing yourself any favors, and if this location wasn’t next to a college campus of liberally spending students, I’d reckon they’d have to close due to a lack of business.
Odd experience to say the least. Guess it’s safe to say based off other reviews this is a common experience. It’s quite bizarre and never seen before in my experiences that a fast food restaurant with a parking lot adjacent to other businesses employs a power hungry man with a Napoleon complex who yells threats at you the second you walk away from your car. Even if you are intending to eat at Panera, this behavior’s not appropriate for a paying patron. Felt like a dystopian episode of the Twilight Zone.
CN
Coffeeplease non
Sep 29, 2025
1.0
Horrible customer service i feel like Panera bread has dropped their standards for employees
VN
Victor Castellanos Navarro
Sep 25, 2025
1.0
Acostumbro a comer en panera a lo largo de Tennessee, por lo cual lamenté la atención de las personas del turno nocturno.
AP
Alejandra Patino
Sep 23, 2025
1.0
The service was the worst The lady in the kitchen has a bad attitude toward answering my question about my order honestly my family and I won’t go back to this place