Panera Bread

Reviews

• HT

  Hanne T

  1 day ago
  2.0
  Normally i have no issues with panera. But when i am working, I cannot order via the app, and am required to order through doordash which wont even let me change the BREAD on my sandwich. I usually have to call to ask them to change it, im used to waiting a hot minute i know theyre busy. But a lot of times it just rings till it disconnects you have to call like 3 times to get ahold of anyone to request a change! Its really uncool when if corporate allowed for delivery or special instructions on doordash this would be a nonissue
• MD

  mike d

  Oct 6, 2025
  1.0
  Went in and it was dead but still took over 10 mins to get a turkey sandwich. And it was wrong and I had to drive back to get it fixed. Well they fixed it by making me a ham sandwich. Wow, just wow. Not worth the trouble for $16. Disappointed all around. Do better.
• IH

  India Hassan

  Sep 30, 2025
  2.0
  There’s a MANAGER, she’s black, not skinny, and very RUDE. I wish I could’ve gotten her name so I didn’t have to describe her with those words, but it was very necessary for me to write this review. She was extremely rude. Rushing me. I asked her for extra butter. She gave me one butter. I got a whole entire loaf of bread The line wasn’t even backed up I just think that a manager should hold herself better Especially when they’re the face of the business
• AL

  Aiden Leutscher

  Sep 24, 2025
  1.0
  I had a really disappointing experience at Panera today. First, there was no one at the counter to take my order—I had to wait around before anyone finally came. Then, when I went to get my drink, there was no ice in the machine and the screen told me to go to the pick-up station, but no one was there to help me, so I ended up with a flat soda. It also took quite a while to get my food, and when it finally came out, it was upside down, torn apart, and missing my side. On top of that, the sandwich didn’t even have the egg it was supposed to come with. The employee actually asked me if it was supposed to have one—when yes, it was. She had to take it back to fix it, which just made me wait even longer. In the end, I paid $10 for a meal that was late, messy, missing items, and just not worth it. Definitely not the quality or service I expect from Panera.
• JS

  Jewel S

  Aug 30, 2025
  1.0
  This store frequently is out of key ingredients and the tables are not cleaned between patrons. Often the food is thrown together- no attention to details. Sad since this is the only store that uses delivery services.