Panera Bread

Reviews

• RR

  Ron

  Oct 13, 2025
  4.0
  Let me start by saying my food was delicious. I had the tomato soup and half a chicken sandwich both were good. But that's where the good parts of this visit end. I'm aware that many restaurants these days are working with skeleton crews... having said that the poor young lady behind the counter was handling six different things instead of just helping people at the register. When she eventually got to me several minutes later, she was pleasant and answered a couple of my menu item questions with a friendly smile. When I turned to find a table to wait for my food, I found that more than 90% of the tables in the restaurant were taken by "plug-in" people on their laptops and tablets. They were mostly young people, so I'm assuming they were students doing homework or research, which is all fine except there was practically nowhere to sit for customers of the restaurant. I noticed that all of these young people used the same practice to maintain the illusion of "I'm a customer" by slowly nibbling on a cookie, or milking a cup of coffee or iced tea. I assume this is how they monopolize these tables for hours while not actually spending any additional money. It's the same kind of thing you'll find at Starbucks and other similar restaurants. Panera needs to find a way to deal with this issue before it alienates the last of their loyal customers. I know that Starbucks has taken to removing all of the outlets from their lobby areas to discourage this kind of behavior and it seems to have been successful, at least in the local Starbucks that I frequent. I understand that students need a place to study and read but I don't think it's the seating area of restaurants or coffee shops that are trying to stay open by serving new and more customers. Given the fact that Panera Bread is currently facing significant challenges including revenue decline, it needs to find a solution to this issue.
• PB

  Perry B

  Oct 4, 2025
  5.0
  Ciabatta chipotle egg chicken avocado sandwich was delicious with green tea! Outside seating was great since we had our dog!
• BB

  Barbara Berry

  Sep 5, 2025
  5.0
  Oh my God this place is heaven. The food is absolutely amazing. The service rocks And it's kinda crazy how many people go there to work but totally understand it Thanks for being soooooo awesome 👌 👏 👍
• JC

  Jason Campidonica

  Aug 29, 2025
  5.0
  Usually just in and out. Ordered my drink using the kiosk, used the bathroom, and grabbed my drink on the way out.
• DG

  Daniel G

  Aug 10, 2025
  2.0
  Food is good, chill spot, service is mediocre but today was the lowest. No one at the counter for several minutes. Guy behind me grabbed his own coffee cup. Girl finally comes through the door, no greeting, no eye contact, just "what do you want". She must've felt her crappiness, she didn't offer a receipt, just crumpled it and tossed it. Paneras are everywhere, go to one with nicer people.