Panera Bread

Reviews

• GL

  Gary Lopuchovsky

  2 days ago
  1.0
  Got to the niles location at 6pm and they were out of Ciabatta bread - still paid regular price for soup that comes with bread and no Toasted Italiano Sandwich. They don't make own bread when they run out?? Will stick to local sub shop can't remember them running out of bread
• DM

  deb moon

  Oct 4, 2025
  5.0
  Best soup salad & always sending great deals in my g mail .love this .my fav to.go place with my bestie
• JT

  JoAnn Tomsich

  Sep 24, 2025
  1.0
  For the first time since started frequenting Panera bread which has been well over 10 years, yesterday I purchased the steel cut oatmeal with the strawberries & brown sugar topping. I have had this oatmeal probably well over 500 times over the course of the times I have gone to this restaurant. Yesterday, my oatmeal wasn't done it was watery like soup and Luke warm. I am not sure what was going on with the oatmeal, it has never been that consistency when I would get it any other time. I know how it comes packaged into the store and I know that they put the package in the microwave to heat it up for I do believe is 3 minutes and then they pour it into the bowl and put the topping on it. I took it back up to the counter and told them that it was not done and could they fix it. So they took it back and 2 minutes later they called my name and I went up to pick it up it looked a little better until I went and sat down and realized that it was still cool and they added more sugar on tops with long with strawberries and the oatmeal was not done. I threw it in the garbage and I left. I will not go back to Panera bread. Panera has always had the best of everything. Am I going to let this one experience stop me from going again. Yes because I am not throwing my money in the garbage can. Thanks Panera bread for the many wonderful years of top-notch service until yesterday September 23rd 2025.
• CM

  Chris Miller

  Sep 4, 2025
  4.0
  This was a super friendly location. The manager (I believe) waited on us and was very friendly and suggested I try the new steak sandwich. It was really good. The customer service was awesome!! Unfortunately I didn't get his name but I enjoyed his customer service skills.
• RB

  ryan bart

  Sep 1, 2025
  1.0
  I have never given a single star rating to any establishment, but it is completely ridiculous that this Panera allows people to bring their pets into the restaurant without asking them if the animal is actually medically required. This location has a drive thru which should be used for pet owners. More importance needs to placed on the customers who are allergic to dogs. This policy is unacceptable for any restaurant.