Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Food Quality
While some customers enjoyed the fresh and delicious food, others reported issues with portion sizes and food quality, including stale items and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Atmosphere
The new location received mixed feedback regarding its ambiance, with some finding it less cozy compared to previous locations.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.