Panera Bread

3.9
777 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
656 West Washington Ave, Madison, WI
53703, United States

Hours

Reviews

3.9
777 reviews
5 stars
371
4 stars
199
3 stars
78
2 stars
36
1 star
93
  • SB
    Samantha Bausch
    1 day ago
    1.0
    If I could rate this restaurant 0 stars, I would. Constantly messing up my orders like forgetting to package one of the halves of my "Pick 2." How do you do that? It's called a "Pick 2" for a reason - meaning TWO items belong with that order. Besides that, their delivery is ALWAYS late and the drivers cannot understand or chose to ignore the delivery instructions. They keep giving you credits to keep you ordering from them again in order to redeem the credits, but I've contacted their customer care team on my most recent order due to this ongoing incompetence for a full refund (we'll see if they issue it). I tried to reorder the missing item using the credit issued through their web ordering portal, but guess what? The amount to replace the missing item is not fully covered by the credit, so I'd still have to pay for THEIR error. I'm done with this location, I've given them too many chances and I'm repeatedly disappointed over and over again.
  • JW
    John Walesewicz
    Oct 11, 2025
    1.0
    No bathrooms on game days. Some businesses embrace game days, others don’t. They do have microwaved noodles tho.
  • JC
    Jaelinn Caroon
    Oct 7, 2025
    4.0
    It's decent for what it is, sandwiches and soups are always really good. They just always forget stuff or make it a bit wrong.
  • CD
    Caley DeGroot
    Oct 2, 2025
    1.0
    Old bakery foods. Didn’t brother to warm up the cinnamon roll. Organization is super poor. Could have simply grabbed my order but waited until they cooked everyone else’s first, while one guy just aimlessly walked around. Won’t be back. Gone down hill a lot since I’ve visited last.
  • JM
    Jake Moore
    Sep 19, 2025
    1.0
    The service at this location is just abysmal. I visited in the morning on a Friday, not even an odd day or time, and there was no one at the counter. I had to wait for almost 5 minutes for someone to even come out from the back to take my order. I ordered two souffles and a cherry danish to go. I pay and leave and when I opened the bag I found that I had been given two souffles and a cinnamon roll. How do you even make that mistake? Or were you just not even listening to me when I placed my order? Ridiculous. I was also charged $18 for just those items which seemed high, but wouldn't have complained if I actually got what I ordered. I guess I should have asked for a receipt. But I normally just trust that the person behind the counter knows what they're doing. But in this case, apparently not.