Panera Bread

Reviews

• OS

  Owen Solad

  Sep 28, 2025
  2.0
  Picture is worth of a thousand words… Food quality is below expectations.
• AS

  Amber Shepard

  Sep 26, 2025
  1.0
  This location does not treat black people well at all, my spouse went in to do DoorDash on two different occasions today and the brunette handling the delivery orders gave so much attitude and horrible customer service. When asked to help she rolled her eyes and said Bruh!. We do not feel comfortable nor welcome there. When calling the GM Ashley to discuss the issue she made the excuse that the employee does not like door dashers. No matter the reason, everyone deserves to be treated with respect and dignity. Do better Panera Bread!
• CC

  CJ

  Sep 18, 2025
  1.0
  RACIST/DEMONIC EXPERIENCE! If I could give 0 stars I would! It’s been a long day. My son and I have been running errands for the past few hours and before we headed home, we planned on stopping by this location to get an order re-made from the day before so I wouldn’t have to waste anymore money than we already have. Yesterday, we stopped by and got a whole steak and Mozz sandwich, a bowl of soup, a candy cookie and a large drink. Everything was up to Paneras usual standards but the steak sandwich was way off. The bread was like stale and hard, the meat was chewy and not like it has been before…. Almost like old. It was just terrible. So I called up to the store as soon as I got home and let the manager on duty know that the sandwich I had paid for was not of the same quality that I am used to. I was politely told that I could return in the future (which is today) and that they would be happy to remake the sandwich. Omg! The way I was just disgustingly mistreated and talked down too like I was a child. Not by one employee, but 3 different employees. They asked me what seemed like 100 questions trying to validate my order although I had the whole sandwich, wrapped up and still in the Panera bag it was given to me in hand. I kindly let the manager know that I called the day before and she began to berate me asking who I spoke to and where is my receipt. I answered all her many questions while her and three other employees huddled up trying to find my order in their system. I confusingly asked, why wouldn’t the person I spoke to tell me I needed to bring in my receipt? Although it was very apparent that the manager on duty (Carol or so I was told) did not believe me and was determined to use me not having my receipt as a reason to not remake my sandwich. The other shift lead, (Rudy or so I was told) and another young girl with a nasty attitude again, just had me standing around waiting. After about 10 mins and because there were people now behind me wanting to order, I, respectfully, decided this transaction was no longer worth my time. I told them to just write down their names and provide me with the number to corporate because I did not appreciate their attitude, their tone and the unwarranted disrespect for me, my son and my time. , The manager on duty, Carol, grew evil and condescending in a matter of minutes because I asked for her name. She proceeds to tell me that I don’t need it. She then insults me and starts accusing me of things that were not true. I literally felt like I was in a twilight zone. I thought stuff like this only shows up on the internet to unruly, mentally ill people. The interaction was so bad, I just asked the manager blatantly if she was a racist which she quickly dodged and used it as a way to dismiss herself from the conversation which for the record, she never denied! I should've asked her if she was a racist and a demon because the energy she gave was that of a controlling, evil racist. She told me we were done while leaving a trail of her rude and obnoxious comments with her. I asked again for the 4th time for any of their names and they all said they were good and did not have to give them to me despite them knowing I was calling corporate which I will be doing first thing tomorrow. I am in awe. Complete shock. Utter disbelief. Horrifically embarrassed and now have to go get my son something else to eat when all he wanted was some chicken soup because he is sick and doesn’t feel good. Panera! I will be calling tomorrow and I expect now a full refund for the sandwich. I will never give yall another copper penny of my money if this is they type of people you all employ and if you are not going to stand behind the quality of the food you are putting out. For the record, I am keeping this sandwich until I am able to show you this was a full sandwich with a bite and maybe a half out of it. Unbelievable! You’ll be hearing from me tomorrow.
• CH

  Chatica Hathaway

  Sep 7, 2025
  5.0
  Food was good and atmosphere was okay
• RL

  Ruma Luna

  Aug 29, 2025
  5.0
  Very nice place! Clean, well organised! Always hot tea and coffee. And in a very nice location!