Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude and dismissive.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like cold or poorly prepared items, while others praised specific menu items as delicious.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty floors and unkempt restrooms, contrasting with some positive mentions of cleanliness at certain locations.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improved order management.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the ambiance while others noted issues with layout and noise.