Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakery
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ottawa is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,566 reviews
5 stars
692
4 stars
410
3 stars
171
2 stars
107
1 star
186
What are people saying?
AI-generated from customer reviews
Food Quality
Customers generally find the food tasty, but there are frequent complaints about inconsistency, portion sizes, and cleanliness.
Service Issues
Service is often reported as slow and unorganized, with many customers experiencing order mistakes and rude staff.
Pricing Concerns
Many reviews mention that the food is overpriced, especially given the quality and portion sizes.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and floors, impacting their dining experience.
Positive Staff Interactions
Some staff members, particularly Kimberley, received praise for their friendly and attentive service, enhancing the overall experience for certain customers.
- GPGreg Pettit2 days ago5.0Great food, nice unpretentious atmosphere. Kimberly was the best.
- YAYasi AmiriNov 4, 20251.0The worst food on earth! Cold chicken, extremely low-quality and stale lettuce and other ingredients. The portion was tiny, and the chicken was ice cold. Totally not worth the price, I wouldn’t even take free food from this restaurant again.
- EHEvet HelouOct 21, 20255.0Great food excellent service from associate Kimberley
- ZZZeohiOct 15, 20252.0they're just not very detail oriented. the food is overpriced but at least its pretty tasty, but every time i order from here there is something wrong with my order. they never get the sides right, forget drinks often, or forget entire sides - every time. its really bad and inconsistent. when i think to myself "i want panera", i talk myself out of it because this is the only location and its really bad
- MHMegan HortonOct 5, 20253.0The positives: Great service, tasty food. The negative: The floors were filthy. Food under tables that had clearly been left there for a while. I’m not sure why carpets would be used in a food establishment.