Service Quality
Many customers praised the attentive and friendly service from various staff members, highlighting specific servers who provided exceptional experiences.
Food Quality
While some customers enjoyed the food, others reported inconsistencies, with complaints about missing items, overcooked vegetables, and overall declining quality.
Atmosphere
The restaurant's atmosphere received positive remarks, particularly for its patio seating and family-friendly environment.
Order Issues
Several reviews mentioned problems with order accuracy, including missing items in to-go orders and incorrect charges.
Management Concerns
Negative feedback was directed at management, particularly regarding unprofessional behavior and poor handling of customer complaints.