Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Hours
Reviews
3.9
1,980 reviews
5 stars
942
4 stars
401
3 stars
269
2 stars
149
1 star
219
What are people saying?
AI-generated from customer reviews
Service Quality
Service quality is inconsistent, with some customers praising attentive staff while others report slow and inattentive service.
Food Quality
Food quality varies significantly; some dishes are enjoyed while others are criticized for being cold, bland, or poorly prepared.
Atmosphere
The atmosphere is described as average or lacking, with some customers noting issues like loud music or unwelcoming staff.
Staff Attitude
Staff attitude is mixed; some customers report friendly and helpful service, while others mention rude or unprofessional behavior.
Management Response
Management is noted for being responsive in some cases, addressing complaints and offering discounts, but there are also reports of poor management practices.
- JWJacqueline WarnellNov 5, 20251.0I’ve visited this restaurant twice. The first time my soup was served cold but the staff quickly replaced it with a hot delicious one. Great service and food that time. Unfortunately my second visit wasn’t as good. The soup was fine but the Firecracker Jalapeños were undercooked dough remained through the poppers. The Cheesecake Chimneys also didn’t match what was advertised. Even after the staff explained what they were supposed to be the dessert itself was not fried thoroughly and ended up being a heavy cream of blob. This place has a good reputation in Waco and can definitely make great food but lately it feels like the quality and consistency have slipped. Hoping they tighten things up because they clearly can do better.
- MWMoneica WilkieOct 13, 20255.0Business has been slow the last few Saturdays we've been there. But, we eat early. We have a hour drive home. It's definitely our go to on our Dams club runs. The management is amazing. We spoke to the manager. They are making great changes! And it shows!
- MDMysti DawnOct 1, 20255.0We absolutely loved Luke!! He is such a sweet young man! He has amazing customer service!!! He greeted us with a smile and such a great attitude and personality! The food was so good nice and hot and Luke made sure our drinks stayed full! I hope we get Luke the next time we come in!
- GDGregory DoverSep 13, 20255.0Kaitlyn and Payton were great.
- ASAndrew SmithSep 1, 20253.0Service is okay as long as you sit inside. Food is good.