Olympia Pools and Spas

Reviews

• NK

  Nick Kowba

  Oct 21, 2025
  5.0
  James did an excellent job identifying our issue and addressing it quickly. He was very knowledgeable and helpful with all questions and our experience with him couldn’t have been better
• CC

  Constantine Caracostis

  Sep 15, 2025
  1.0
  My pool constructor recommended this company for maintenance and repair work to my pool. I read their reviews and they were good and decided to call them. My own experience was rather the opposite of many reviewers. I expected a professional performance but I experienced a rather careless approach. I should have suspected it when they asked me for my credit card before their visit. I expected a thorough evaluation of my equipment, the pool heater ($160) and the rest of the equipment (an extra $80). I was told that the heater needed a part which should be ordered and replaced at a later time. However, the heaters operation could not be checked because the turn on/off switch was stuck and needed replacement. By the way, the heater was installed with the pool 5 years earlier but was never used at all! The rest of the equipment "appeared" to work fine, but no particular check was performed. In addition, the technician did not seem to be knowledgeable with some features of my pool system, i.e., the solar recirculation system and the Zodiac Duo Clear System, which he did not evaluate. After the technician left, I tried to turn on the heater myself and to my surprise it was turned on, i.e. the switch was not defective. After a few days I received a response from the company that the part was available and that I could be charged an extra $160 plus the cost of the part to replace it. I complained to the office about this practice but I was dismissed. And then I became suspicious that maybe the stuck switch was a pretext for the second visit and the extra charge. I ordered the part from Amazon at half the cost of this business and decided that I do not wish to do any more business with this establishment. I do not recommend this company for your pool service because I do not trust their honesty and thoroughness in their work. September 2025
• NG

  Noe Gutierrez

  Aug 4, 2025
  5.0
  James very thorough and fixed our problem. He maintain us informed through throughout the whole process.
• JW

  Jeff Ware

  Jul 11, 2025
  5.0
  James was great! He fixed the problem quickly and was very personable. Great guy!
• JN

  John Noble

  Jun 13, 2025
  5.0
  Representative was very knowledgable and customer attentive to issues. A great experience has a pool owner. Thanks again