Customer Service
Many customers praised the staff for being knowledgeable, friendly, and responsive, particularly highlighting individuals like Randy and James.
Technical Expertise
Technicians demonstrated strong technical skills and thoroughness in diagnosing and repairing pool equipment, with several customers noting their satisfaction with the quality of work.
Communication
Customers appreciated clear communication regarding services, repairs, and maintenance, with many mentioning how well staff kept them informed throughout the process.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding perceived dishonesty and lack of thoroughness in service.
Overall Satisfaction
The majority of reviews reflected high satisfaction with the services provided, with many customers expressing a willingness to recommend the company.