Staff Performance
The office and maintenance staff, particularly Kaitlyn and Cameron, received consistent praise for their friendliness, responsiveness, and professionalism, contributing significantly to a positive living experience.
Community Atmosphere
Residents frequently highlighted the welcoming and friendly community environment, with many enjoying the peaceful surroundings and well-maintained grounds.
Maintenance Quality
The maintenance team was noted for their promptness and effectiveness in addressing issues, with many residents reporting quick resolutions to maintenance requests.
Property Condition
While many appreciated the beautiful landscaping and amenities, some reviews pointed out concerns about the age of the buildings and the need for updates, particularly regarding insulation and appliances.
Customer Service Issues
A few reviews mentioned negative experiences with the property manager and communication issues, particularly regarding move-out processes and charges.