Customer Service
Feedback on customer service is mixed; while many customers praise the staff for being friendly and helpful, others report negative experiences with unhelpful or dismissive service.
Product Selection
The store is highly regarded for its extensive selection of Warhammer products, paints, and gaming accessories, though some customers express dissatisfaction with the pricing of trading cards.
Atmosphere
Customers appreciate the welcoming and friendly atmosphere of the store, often describing it as a great place to play games and meet fellow enthusiasts.
Store Hours
Several reviews mention issues with incorrect store hours, leading to frustration among customers who arrived when the store was closed.
Community Engagement
The store is noted for fostering a strong community around tabletop gaming, with many customers highlighting the enjoyable events and tournaments hosted.