Ogden Insurance

Reviews

• SC

  Samantha Cunningham

  Mar 3, 2025
  1.0
  Called them on Wednesday 2/26 and was told I would receive a call or email with a quote on Thursday. Well called today Monday 3/3 and was told I never called. We are in some what of a time crunch looking for new HOI. This was extremely unhelpful and unprofessional. Here is where I “didn’t” call and talk to them for almost 10 minutes on the 26th.
• CL

  Camy Livermore

  Apr 5, 2024
  1.0
  If I could give less stats I would. Hostile lazy unfriendly people who could care less about their customers! Don't bother calling they don't answer the phone! My parents were 30 plus year customers with full coverage insurance. I was driving my mom around shopping one day recently and backed into a car. We never could get ahold of this company MANY times so had to call main office. This happened more than once. They tried to convince them they had to add me on their insurance but I don't live with them and very rarely drive their vehicles. Hence full coverage! My parents don't know any better but we helped them figure things. They did pay to have the other vehicle repaired, minimal damage by the way, then these people CANCELLED their insurance! They said they had to go to the office to sign the papers which was a 50 mile drive so they could get their refund. When they get there a sign on the door said they were closed for a meeting until 2 so they kill some time, go back at 2:10 and the door was still locked. They and another customer knock on the doors fir a while and they finally answered the door. Tried to tell the they didnt have to paperwork to cancel and they wold have to come back another day. After insisting the lady became hostile and rude and said she has to go find the paperwork. The other customer that was there for the ordeal told her to just go get him the same paperwork because he was tired of them too. He said he had been trying to get someone on the phome for over a week! They had been over charged for YEARS. New insurance is $400 less every six months now! GOOD RIDDANCE!