Business Details
About
VeterinarianKennelPet GroomerPet ServicesPet Boarding ServicePet Day Care
Oak Hill Veterinary Care & Pet Resort is a veterinarian-owned facility on 7 beautiful acres in Madison Heights, VA. Our state-of-the-art, newly-renovated facility offers veterinary care, luxury pet boarding, dog daycare, & spa services.
Location
Oak Hill Veterinary Care & Pet Resort
120 Dillard Road, Madison Heights, VA
24572, United States
Hours
Reviews
4.9
220 reviews
5 stars
202
4 stars
13
3 stars2
2 stars1
1 star2
- PSPam Shirey5 days ago5.0I had a great experience with vet and vet techs. I appreciated the time the vet spent with me answering questions and understanding my concerns.
- MKMarcia KaleyOct 7, 20255.0Always receive wonderful care and attention. We followed Dr."Higgy" to Oakhill and cannot imagine a better vet for my pets! Receptionist - every time and Dr. Higgy and Alyssa. Attention to me and my pet! Realistic advice and care.
- CSColby ShoemakerOct 5, 20255.0I cannot recommend Oak Hill enough! My dog isn’t the best patient but they have protocols to make his visits and procedures easier for all of us. My dog just recently had a dental cleaning and extraction procedure and they were thorough with explaining everything from the quote, to aftercare and preventive care in the months and years to come. His remaining teeth look amazing and he is feeling great! Thanks, Oak Hill staff!
- RHRebecca HunterSep 19, 20255.0I have been using Oak Hill since my move to Virginia a few years back. One of the first things I did was look for great vets and lodging options! My cats are polar opposite of each other and they treat both with love and care unique to them! All of the staff makes sure my fur babies are loved and cared for in every way from lodging to their routine and even emergency visits! Could not say nicer things!
- NMNatalie MooreSep 16, 20255.0I can’t put into words how grateful I am to the team at Oak Hill for always taking such good care of my cat, Winnie. I took her there for the first time after wanting to get a second opinion and estimate on some dental work, and I decided to do her dental cleaning and extractions through them…I’m so glad I did! After a very positive experience I decided to start going to them as our full-time vet. The staff is phenomenal - from the ladies working at the front desk always greeting us with kindness, to the vet techs paying close attention and taking great notes. And Dr. Higginbotham is by far the best veterinarian we’ve ever met…you can tell she truly cares about your pet’s health and happiness, and she always takes the time to answer questions so you don’t feel rushed. If you’re looking for a vet office that treats your pet with the utmost care, go to Oak Hill!!
Frequently Asked Questions About Oak Hill Veterinary Care & Pet Resort
What vaccinations are required?
To keep the dogs in our care safe and healthy, we require proof of vaccination for rabies, distemper/parvo, and Bordetella. As also strongly recommended the vaccinations for canine influenza.
Should I bring my dog’s food?
Yes, we encourage you to bring your dog’s food to keep them on the diet they’re accustomed to, and please bag and label each serving separately. Also, bring a few extra days’ worth as dogs tend to be extra hungry with all the fun they’re having!
What about toys?
We have lots of dog-safe fun toys that are regularly disinfected, so no need to bring any from home.
Do you provide bedding?
Yes! Every accommodation comes with a raised cot with soft, clean blankets, so no need to bring any.
Do you accept special needs pets?
Absolutely. We’re uniquely able to accommodate many kinds of special needs including vision/hearing impairment, geriatric, medical needs and many others. Please call to discuss how we can accommodate your pet.
Can you administer medication?
Yes, we can administer your pet’s medications. We ask you please bring them in their original containers with clear, written instructions. There is a small fee depending on the medication, but we have a TLC Package designed for senior and special needs dogs which includes unlimited administration of medication.
When can I drop off/pick up my dog?
We’re happy to have you drop off and pick up during our designated hours of Monday-Friday 7am-6pm, Saturdays from 9am to 10am and on Sundays from 5pm to 5:30pm. Our reservation specialist will ask for your preferred drop off and pick up times. We always recommend dropping off a bit before closing to give your pet time to settle in for the night. A list of our operating hours can also be found here.
I have multiple dogs, can they stay together?
Of course! We have accommodations of all sizes to suit your fur family.
What vaccinations does my cat need?
To keep all our feline friends safe and healthy, we require proof of vaccination for rabies and FVRCP.
Can I bring his/her favorite toys?
We have lots of fun and clean toys your cat will love, so no need to bring any from home!
Who is taking care of my cat?
Oak Hill Pet Resort is staffed by highly trained and passionate pet-lovers, and many of us have cats! Plus, you get the extra peace of mind knowing all care is overseen by an experienced veterinarian.
I have multiple cats. Can they stay in the same room?
Absolutely. We have spacious accommodations so your cats can stay together.
Should I bring my cat’s food?
We highly recommend bringing your cat’s usual food to keep them on their regular diet. We just ask you please bag and label each serving separately, and we’ll feed according to your instructions to best match your cat’s home schedule.
Can you accommodate special needs cats?
Absolutely. Since we’re owned by veterinarians, we’re able to accommodate many special needs including vision/hearing impaired, geriatric, medical needs and many others. Please call us to discuss how we can accommodate your pet.
My cat takes medication. Can you give it to him/her?
Yes, we can administer your pet’s medications while they’re with us for a small charge. We just ask you please bring any medications in their original containers with clear written instructions.
What will my dog be doing at daycare?
Our daycare play yards have plenty of space, playground equipment, and even water play areas to keep dogs busy and happy! Our staff loves to get in on the fun and play games and snuggle with the dogs, too.
Do you provide water?
Of course. Cool, fresh water is always available!
My dog doesn’t really like other dogs. Will they still enjoy daycare?
We have a personal daycare program specifically for dogs who like playing with humans more than other dogs. Instead of joining the play groups, your dog will play one-on-one with a caregiver, enjoying all the play and attention they desire.
What are your daycare hours?
Daycare is available Monday through Friday from 7am to 6pm.
How do you separate play groups?
Dogs are separated into groups based on their size, energy level, and temperaments. This way we can ensure compatible playmates for each dog.
Do you offer a free trial?
Yes! We’d love if you gave our daycare a try, so we offer a free welcome day to all new visitors. Give us a call to reserve yours.
What vaccinations are required for bathing?
We require our grooming guests be up to date on their vaccinations for rabies, DHLPP, and Bordetella.
My dog’s coat has some mats. Can you remove them?
Absolutely. Many dogs develop mats from time to time, and removing them is an important part of keeping their coat clean and comfortable.
What kind of products do you use?
We only use natural products designed especially for use with dogs. Additionally, we offer a line of premium shampoo upgrades, which can help control dry skin, shedding, dullness, and more.
Can I add bathing to my dog’s daycare or boarding visit?
Yes! Bathing or spa services can be added on to any daycare or boarding reservation, just let us know ahead of time and we’ll make sure your pup goes home smelling and looking amazing.
Do I need to make an appointment?
To keep our salon operating smoothly and to reduce wait times for pet parents, we do require reservations for bathing. Just give a call to arrange your visit.