Business Details
About
Utility Company
NW Natural is a local distribution company that currently provides natural gas service to approximately 2 million people in more than 140 communities in Oregon and Southwest Washington, with one of the most modern pipeline systems in the nation. We have been a vital part of the Pacific Northwest, providing safe, affordable, and reliable energy for homes and businesses since 1856.
If you suspect a potential gas leak, please call our 24/7 emergency number at 800-882-3377.
Location
Hours
Reviews
2.3
220 reviews
5 stars
61
4 stars
11
3 stars3
2 stars
13
1 star
132
- ADAdom DawidOct 23, 20255.0Valerie did an amazing job, very professional over the phone. Thank you!
- MRMelissa ReedSep 22, 20251.0Please pick any other company somehow we caught them so that we can get them shut down. They are horrible. This is by far the worst company I’ve ever had to deal with in my entire life, They purposely shut your stuff off so that you have to pay $150 to get it turned back on if you want it turned back on that day even if you have elderly in your house it’s actually a really bad company, also, if you make a payment, they shouldn’t be able to shut your service off without sending something out
- JRJoel RodriguezAug 3, 20251.0A plague upon convenience. One payment bounced on my card as my check was late, so I was locked out of paying with a debit card. Began paying with a digital check, but once again, my check was late and it bounced. Although I had the money to pay the very next day, I have now been locked out of paying online or through the automated system. How am I supposed to pay my bill if they literally won't allow me to pay my bill?
- GHG HansonJul 26, 20255.0Technician "Joe" came to my house this past week to do a maintenance check and cleaning of my gas fireplace. He's obviously a valued member of your team....he did a fantastic job. Many thanks, Joe!
- LHLael HalaszJun 26, 20251.0Terrible quality of customer service service