Business Details
About
Credit UnionATMLoan AgencyMortgage LenderInvestment ServiceFinancial ConsultantCheck Cashing ServiceCar Finance and Loan Company
At Nusenda Credit Union, we’re proud to serve our members in Albuquerque with personalized banking solutions that make a difference. From checking and savings accounts to home and auto loans, credit cards, and business services, we’re here to help you achieve your financial goals. As a not-for-profit, member-owned credit union, Nusenda returns earnings to our members through better rates, fewer fees, and innovative financial tools. Experience local banking with the convenience, technology, and care you deserve - visit our Uptown Branch in Albuquerque today!
Location
Hours
Reviews
3.0
141 reviews
5 stars
58
4 stars
9
3 stars
8
2 stars
7
1 star
59
- JFJoni FieldsOct 20, 20251.0I spent my entire luch break waiting while the employees behind the counter stood around talking to each other. I hate this place if I could give zero stars I would
- JLJon LillywhiteOct 14, 20251.0Terrible online banking experience. Bought a car and the dealership signed me up to take a loan out through this Nusenda. I spent hours jumping through hoops to create multiple usernames and passwords. Called down to the bank multiple times and they said everything looked fine and didn't know why the website was giving me a code that said "You don't have persmission to perform this action." When I called down to the bank for help they said everything looked correct on their end. After troubleshooting for an additional hour, I was able to resolve the issue on my own. Your first loan payment cannot be made through autopay, so you will be forced to pay a $7.00 processing fee. I will be refinancing the loan with First Financial Credit Union ASAP. I should have told the dealership to not provide me with financing and just waited to buy the car until I was able to approve the vehicle through a organized credit union. Bottom line is if you use online banking go somewhere other than Nusenda.
- JBJeffery BustamanteOct 2, 20251.0Their payment system has dropped my payment info more than once so I have to keep restablishing. Worse, their reporting system reported an account delinquent 6 days before the payment was even due. Nusenda used to be awesome, but this is ridiculous, and shows a lack of seriousness from a financial institution.
- CPCarino PadillaSep 23, 20252.0Bernard is rude and will completely ignore you when you ask him a question. Please do better Nusenda!
- AOAlicia OsborneSep 4, 20255.0We have a business account here at Nusenda. I had the pleasure with a teller named Bernard and he was professional, accurate and had a great conversation. Give that man a raise! Bernard delivered amazing customer service.