Northwest Bank

3.7
7 reviews
Northwest Bank Building Exterior

About

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Northwest Bank offers a complete line of personal, business, and agriculture banking, lending, and wealth management. As an independent, Iowa family-owned bank, we're strongly committed to investing in the communities, people, and businesses we serve in Spirit Lake, IA. Our banking and lending professionals are eager to help you achieve your vision of success. Member FDIC

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Northwest Bank
1008 18th Street, Spirit Lake, IA
51360, United States

Hours

Reviews

3.7
7 reviews
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1 star
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  • MK
    Madison K
    Jun 14, 2025
    5.0
    Shelby in the Spirit Lake branch is so great! She gets transactions done in a timely fashion and always greets with a smile and by name. She makes my banking experience so much better!
  • JC
    Judy Christensen
    Nov 18, 2023
    5.0
    Kudos to Natalie at Spirit Lake. She outdid herself with customer service on Friday afternoon to be of help. She’s definitely an asset to your business!
  • BB
    Blake Bergman
    Nov 8, 2023
    1.0
    Horrible bank!! Will charge you for paperless and overdraw your account from their own charges and then think you should pay for their policy that they don't even give you notification when they are doing these things. TERRIBLE customer service, the absolute joke of a woman I was talking thinks its funny that they did this.
  • SB
    Steph Bittner
    Sep 18, 2018
    5.0
    What an amazing bank!!!! I called in requesting information on my deceased fathers accounts. Stephanie Marco was GREAT! She answered all my question! We were able to share the needed documents to each other within a day.... I personally don't bank here due to me living in another state, but I sure wish I could! THANK YOU so much for helping me!