Northwest Bank offers a complete line of personal, business, and agriculture banking, lending, and wealth management. As an independent, Iowa family-owned bank, we're strongly committed to investing in the communities, people, and businesses we serve in Arnolds Park, IA. Our banking and lending professionals are eager to help you achieve your vision of success. Member FDIC
They were great to work with always friendly and nice.
CS
Chuck Sam
Mar 23, 2017
1.0
Had account with them when I as working there but moved to Omaha. I traveled from Omaha to Okoboji and ask my account to be closed but they didn't. Instead, they keep collecting return check fees from my school and when the fees add up to $190, they closed the account. Now they sent my info to collection guy and they call me and asking for $230 payment for money I didn't spent. Bad customer service. Who keeps account open just to collect return check fees??? NorthwestBank does and its poor. You guys should refund my available balance before you started your return fees. You guys are owing me and not I owing you.