Food Quality
While many customers praised the food as delicious and well-prepared, there were several complaints about inconsistency, including overcooked items and issues with flavor.
Service Experience
Customers reported a mix of excellent service and rude interactions, particularly with order accuracy and delivery issues.
Delivery Issues
Numerous reviews highlighted problems with delivery times, including late arrivals and cold food, leading to frustration among customers.
Portion Sizes
Many customers appreciated the generous portion sizes and value for money, often noting that meals were plentiful.
Online Ordering
The new app for online ordering received positive feedback for its ease of use, although some customers suggested improvements for menu options.