VT-3236770 Being Vermont and Northern New York's first choice for insurance and financial services. By being customer focused, acting with integrity, and providing a simple personalized experience. ~
Nicole and Russ provided excellent service when we moved to Vermont from Ontario a year ago. If you are moving to Vermont and need insurance, I would highly recommend them as your first phone call.
SC
Spanish Courses
Sep 28, 2025
5.0
Great service, staff is amazing and quick to answer questions. Fiona is the best.
JJ
Jamie
Sep 23, 2025
5.0
Been using State Farm for years! Whenever I've had to call this office, everyone has always been super awesome & helpful. Thank you Nicole Hibbard & Chris & everyone else I've talked to. Like a good neighbor, State Farm is there!
CH
Cody Hoben
Sep 11, 2025
4.0
Good people easy to work with not a bad price compared to other companies I've checked with help is always there when you need it and the app is very helpful and if your a day or to late on a payment it's okay they work with you
MM
Margaret Mullins
Sep 5, 2025
5.0
We have had fabulous interactions with the office team, especially Chris. They are super responsive, great listeners, and patiently answered my one thousand questions! We just relocated from Colorado and they handled our household goods in transit, while they were in storage, and then into our new home. Also did a seamless transfer of our two auto policies and an umbrella policy. Would highly recommend Nicole Hibbard's State Farm office in Williston.
Frequently Asked Questions About Nicole Hibbard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.