NY-PC-1462854 We LOVE empowering our community to be strong and successful! Helping families & businesses discover how easy it is to understand Insurance is what we do! Providing Insurance in Ithaca & surrounding areas. We offer homeowners, landlord, renters, life, small business & health Insurance. We enjoy helping business owners with commercial car insurance, business liability, workers compensation, and more.
Had to have my son put on our insurance since he just got his license. Fran was extremely helpful with the whole process and even found some discounts to help us out. Very happy with the whole process.
RG
rebecca grant
5 days ago
5.0
I could not get into the app no matter what I did. I tried absolutely everything the website said. Finally, I called the office only to find that the information the had for my account was not quite what I could find on my end. After some time, we finally got it sorted out. Such wonderful and patient help!
JL
Jessica LeCuyer
Oct 24, 2025
5.0
Always have a great and conclusive experience with this insurance company. Every time I’ve called to need to some help they have been readily available even the customer service. I recommend these guys to everyone I can. I’ve never been happier.
JC
Jazz Connection
Oct 21, 2025
5.0
Fran did an excellent job setting up my homeowners policy. She also made some adjustments to my car insurance after we discussed my current needs. It was a pleasure working with her!
AU
Ashley Ulacco
Oct 10, 2025
5.0
I’ve always had a good experience with State Farm! And this time calling in to add a vehicle to the policy was no exception. Thank you Fran! This switch saved us money by combining both household vehicles and our home policy :) a win!
Frequently Asked Questions About Nick Romo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.