Called before he arrived, on time, polite, explained everything
WH
william Holdsworth
Sep 3, 2025
5.0
The best internet provider I've ever had customer service is awesome they treat you like a human being and it's very low cost I love it thank you next link.
PS
Pam Stoker
Aug 28, 2025
5.0
Joseph, the technician, was so polite and patient and quickly discovered that my 7-year old router was non-functioning. I believe I got my money’s worth out of it! I’m happy that he replaced it with a new managed router, so I won’t have to guess if anything goes wrong.
The only thing that could be improved is that the notification text should have an ETA when it says, “Good news! Your technician is on his way to your appointment.” That message was sent at 8:13 am, but he arrived over an hour later.
TW
timothy wigington
Aug 28, 2025
5.0
The tech guy was grate he answered all questions and made sure we had the right service for are internet needs kids are happy
VH
Victoria Hargrove
Aug 25, 2025
5.0
Ty Kennedy was super amazing! He came back to finish the job he started this morning but my electricity turned off. He was kind, very thorough, and even friendly with my 2 year old son! Great work!