Food Quality
Customers generally praised the food, especially the catfish and sweet potato pie, but there were numerous complaints about inconsistency in cooking and quality, particularly with the mac and cheese and greens.
Service Issues
While many reviews highlighted excellent service from staff, there were significant complaints about slow service, incorrect orders, and poor customer service experiences.
Atmosphere
The atmosphere was often described as enjoyable, especially with live music, but some customers noted issues with seating arrangements and overall ambiance.
Portion Sizes
Several customers expressed disappointment with the portion sizes, stating they were smaller than expected for the price.
Delivery Experience
Delivery orders received mixed reviews, with some customers reporting poor quality and incorrect items, leading to dissatisfaction.