Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve and Carlos for their exceptional service.
Product Quality
Feedback indicates a mix of experiences with product quality; while some customers found good quality used parts, others reported issues with defective items.
Pricing
Customers appreciated the fair pricing on parts, often noting that the prices were better than competitors.
Communication Issues
Several reviews mentioned problems with communication, including unavailability of parts and delays in service, leading to frustration for some customers.
Overall Experience
The overall sentiment is mixed, with many positive experiences but also significant complaints about specific incidents and product reliability.