The entire staff at New London County Septic is outstanding.. however, Carl is the absolutely BEST! His level of knowledge coupled with his amazing customer service is second to none. I would recommend him EVERY DAY!!
SM
Stacey Maskell
Jul 3, 2025
5.0
Amazing quality, great price, they are a family business and they were so incredibly helpful and friendly, I can’t say enough good things about them. 10/10!
BU
Brittany Uphold
May 23, 2025
5.0
Fantastic company to work with!!
KW
Kevin Whalen
Apr 4, 2025
5.0
I recently had routine septic service completed. I was able to book a time online….communication with the office was excellent. The person who completed the service was friendly and professional. When there was a tiny liquid spill (minuscule) on my driveway while he was putting away hoses, he apologized and got a bucket of water to rinse it thoroughly. If he hadn’t mentioned it, I wouldn’t have noticed it. I will plan to use this company again going forward and would recommend them to anyone in NL county.
BD
Blues Dad
Nov 29, 2019
2.0
Owner seems to be knowledgeable and was very friendly. But when it was time for work no where to be found. Called and left three messages. No response.
Frequently Asked Questions About New London County Septic & Excavation
How often should I get my septic tank pumped?
We get this question a lot. The state health department recommends pumping your tank every three to five years. If you have children living at home, you should consider having the tank serviced more often. This is due to the fact that your household uses more water for things such as showers, laundry, dishes, etc. If you think you may need your system pumped, our septic services in Stonington, CT can help!
I have no idea where my septic tank is located, how do I find it?
Most systems installed after 1980 should have an “as-built” drawing on file at your local health department or town sanitarian's office. If an as-built drawing is not on file, we will have to locate equipment that we can use to help find your septic tank. Our ability to get the job done is why people rely on us for septic services in Stonington, CT!
I’ve uncovered my tank and it’s full, what I should do?
The septic tank is designed to work at a “full” level. The liquid level should normally be about eight to 12 inches from the top of the tank. For more information or for septic services in Stonington, CT, contact us today.