Customer Service
Customers consistently praised the responsiveness and professionalism of the staff, particularly highlighting individuals like Chris Aldrich, Claire Cooley, and Jason Wimberly for their excellent communication and support throughout the roofing process.
Quality of Work
The quality of roofing and repair work received high marks, with many reviews noting timely completion, thorough cleanup, and overall satisfaction with the finished product.
Trustworthiness
Several customers emphasized the integrity and honesty of the company, particularly in their dealings with insurance claims and assessments, which contributed to a strong sense of trust.
Professionalism
The team was frequently described as professional and knowledgeable, with many customers appreciating the detailed explanations and guidance provided during the roofing process.
Efficiency
Many reviews highlighted the quick turnaround times for both estimates and actual work completion, with several jobs being finished in a single day.