CA-0M99089 Our mission is to deliver remarkable customer service that will resonate in the minds of our policyholders, potential customers, and others within our community, with an unwavering commitment to honesty, integrity and customer care. As a team, we will provide our policyholders a personalized and comprehensive approach to their finances and insurance needs, helping them manage risks, realize their dreams, and ultimately create their legacy.
My experience with this office has always been a delight. The ladies are so easy to speak to and they really treat us like family. Jessica has gone above and beyond to help my father with his insurance needs and has been very helpful. She is also quick to respond and takes care of buisness. Excellent customer service.
AA
Anthony
Sep 29, 2025
5.0
Thank you for the amazing service! Edith was professional and patient with me and my families needs! I am now properly protected!
JC
Jonathan Cabrera
Sep 29, 2025
5.0
I had a great experience! Edith was very knowledgeable about auto and life insurance. I highly recommend!
BR
Beautiful Rosie
Sep 25, 2025
5.0
I worked with Edith and she was amazing! Very professional friendly and helped calm my anxiety. She queried me the best price and helped me with a very smooth transition.
AC
andrea ceballos
Sep 8, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Exceptional Service & Genuine Care
Working with Jessica Mendoza has been an absolute pleasure. She took the time to understand my specific needs and tailored options that actually made sense for my lifestyle and budget.
What really sets Jessica apart is her responsiveness and honest advice and a clear breakdown of what I was signing up for. She even followed up after everything was finalized to make sure I felt confident and supported.
If you’re looking for someone who’s knowledgeable, patient, and truly invested in your peace of mind, Jessica is the one to call. I can’t recommend her enough!
Frequently Asked Questions About Nena Soto - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.