Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TN-2360013 The mission of the Neal Wandell State Farm Agency is to be Johnson City, Tennessee, the Tri-Cities and southwest Virginia premier source for creating and managing the wealth of our customers with our superior financial services as well as protecting and preserving their assets while providing them with all Auto Insurance, Homeowners Insurance, Renters Insurance, Business Insurance and Life Insurance needs. We’re here to help you plan for your good days, prepare for your worst days, and provide remarkable service every day. You put your faith in us to help guide you through life’s biggest moments and we strive to repay that faith with the lasting relationships we build together.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Neal Wandell - State Farm Insurance Agent
2685 Boones Creek Rd, Johnson City, TN
37615, United States
Hours
Reviews
4.9
92 reviews
5 stars
88
4 stars
3
3 stars0
2 stars0
1 star1
- LSLife's too shortOct 26, 20255.0I wanted to express my gratitude for Mr. Wandell’s Office Manager, Ms. Carla Kemp. She helped me tremendously get a document I needed and she and Neal are not even my agents. This is a special person to me and I will be eternally grateful for her kindness and quick response to my need. Thank you Carla. Thank you 🙏 Sincerely, Jerry Sartain.
- MMMae MannJul 11, 20255.0I have had state farm for years i love them happy to have them thank you.
- MDMichael and Michele DardisJul 8, 20255.0Great experience with the auto and home insurance. Thorough on the coverage and listened.
- GRGretchen RobertsJun 20, 20255.0My family has been with Neal and Carla for EVER. Through all of my phases of life, I’ve called Carla and Neal for auto insurance, renter’s insurance… you name it! I love working with them because it’s so easy to just pick up the phone and get help with whatever I need. When my step-dad passed, it was so helpful to speak with someone who truly knew me and my family and could help us navigate the life insurance situation. And so meaningful to have someone in our corner who could help us through such a tough time. Highly recommend to ANYONE looking for a dependable, friendly insurance Agent. We consider them to be an extension of our family!
- KHKristain HamiltonMay 23, 20255.0Nikki helped me a lot while trying to figure out some bill irregularities I would say the actual office here is the amazing and customer service is phenomenal. The billing however is not so great and they don’t have clear billing and that gets frustrating.
Frequently Asked Questions About Neal Wandell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.