NaturaLawn of America

Reviews

• BW

  Bruce and Debra West

  May 20, 2025
  1.0
  We are not at all impressed with this company. We had a pretty nice lawn UNTIL we had them come and do 6 times of weed and feed last summer. It looks as though they were trying to kill off the grass and not the weeds. We have HUGE brown patches where grass was and the weeds seem to be thriving on the rest of the lawn. We have requested they respond to our issues and NOTHING. When I called the guy that came out last summer he is no longer with the company and says that the brown patches are normal?!? We were hoping they would at least cover the expense of us having to reseed our lawn.
• KN

  Karen Nesbit

  Nov 5, 2024
  5.0
  Just started NaturaLawn of America this year! After 4 years of not using pesticides my lawn looks greener then ever and I have lots of questions! Todd in Menomonee Falls, WI responds to e-mails within minutes. It seems like he actually read my mind about my next 'soil test' question. Now I know! And . . . Zack (person doing an application today:) answered ALL my questions too! Learned sulfur helps to lower the pH level of the soil. Kudos to NaturaLawn. :)
• DS

  David Schmidt

  Mar 17, 2022
  5.0
  great communication and online portal to pay + manage services. Thank you, Todd!
• DC

  Dana C

  Nov 16, 2021
  1.0
  We prepaid for 6 services and did not receive all of them. We’ve been calling this location and corporate for weeks asking for a refund on the services we never received. Finally, multiple calls and messages later; my husband got ahold of this location and they told him that we received 5 services and would refund 1. We did not get 5 services so I don’t know if their records are wrong or their technician is lying to them about what they’ve been doing (pure conjecture; I’ve been trying to think of a logical reason for this to have happened as to not assume malice). I work from home. I am literally home every single day. We did not get 5 services. This is not the first time we had to call them either. I called them mid-summer because they hadn’t been to our house in over a month and I wanted to know when they’d be back or if they were no longer servicing our property. When I finally got a call back the voicemail essentially said that he didn’t know why I was calling, as if my question was stupid… whatever. My husband found and chose this company and prepaid all over the phone. He didn’t get any contract or schedule of treatments; we never knew what to expect….but based on our experience it’s: pay upfront, get no communication, get 3-4 services, call to ask for a refund for services not received, be told you received more than you actually did, and get hundreds of dollars less than you should back. We will not be using this company again and will not ever recommend them to neighbors. Still contemplating reaching out to my CC company to recoup the money for the missed treatments (not just 1) or if I should just wash my hands of this and move on. We’re frustrated and disappointed. Don’t prepay without a contract. Just don’t do it. I do not recommend using this company at all but if you do, don’t prepay and get everything in writing.
• AL

  Anne Lynch

  Dec 13, 2017
  5.0
  Natural Lawn really is a great service and it makes us feel so much better that our dogs and all the little animals and birds in the neighborhood are safer with this product! Also, every employee they have is courteous, kind and thoughtful. George the owner in responsive and delivers exactly as promised! Use this service over the other guys!!